Last Updated: August 27, 2026
Guangzhou Xumin Packaging Ltd. (“Xumin Packaging”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information collected through our website, business communications, and internal customer relationship management systems.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how our internal systems may process information obtained through Google services, including Gmail API access.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, submit an inquiry, request a quotation, request samples, or communicate with our sales team.
This information may include:
- Name
- Company name
- Email address
- Telephone number or WhatsApp contact
- Country or region
- Product requirements
- Packaging specifications
- Order quantity
- Customization requirements
- Inquiry messages
- Communication history
- Other information you voluntarily provide during business communications
We may also collect limited technical information related to website use, such as browser information, IP address, referring pages, website activity, and analytics information where permitted by applicable law.
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Responding to product inquiries
- Preparing quotations
- Providing product and sample information
- Managing customer communications
- Following up on sales inquiries
- Providing customized packaging recommendations
- Managing orders and business relationships
- Improving our website, products, and services
- Analyzing inquiry quality and sales progress
- Maintaining internal customer relationship management records
- Preventing fraud, abuse, and security incidents
- Complying with applicable legal obligations
We do not sell personal information to third parties.
3. Xumin Gmail CRM
Xumin Packaging uses an internal customer relationship management tool referred to as Xumin Gmail CRM.
Xumin Gmail CRM is used internally to connect website inquiries with related email communications so that our authorized staff can better manage customer inquiries, communication history, product requirements, quotations, and sales progress.
The system is not intended for public consumer use and is used for legitimate internal business and customer relationship management purposes.
4. Google User Data and Gmail API Access
Xumin Gmail CRM may access Gmail data through the Google Gmail API after authorization by an authorized Google account user.
The application currently requests read-only Gmail access through the following Google OAuth scope:
This permission allows the application to read Gmail messages and related email information but does not allow the application to send, modify, or delete Gmail messages.
Depending on the content of business communications, Xumin Gmail CRM may process the following Google user data:
- Email sender information
- Email recipient information
- Email subject lines
- Email message content
- Email timestamps
- Gmail thread identifiers
- Gmail message identifiers
- Relevant communication history associated with customer inquiries
5. How Google User Data Is Used
Google user data accessed through Gmail API is used only for internal business purposes, including:
- Matching website inquiries with related Gmail communications
- Creating and maintaining customer communication histories
- Identifying customer product requirements
- Identifying requested quantities and customization requirements
- Tracking inquiry and quotation progress
- Supporting internal customer relationship management
- Evaluating inquiry quality and sales progress
- Helping authorized sales personnel follow up with customers
Google user data is not used for advertising.
Google user data is not sold.
Google user data is not used to build advertising profiles.
Google user data is not transferred to third parties for advertising, marketing, or unrelated commercial purposes.
6. Storage of Google User Data
Relevant business communication information may be stored in our internal customer relationship management database when necessary to maintain customer inquiry records and communication history.
Access to this information is limited to authorized personnel who require the information for legitimate business purposes.
We take reasonable administrative and technical measures designed to protect stored information against unauthorized access, disclosure, alteration, or destruction.
We retain information only for as long as reasonably necessary for business operations, customer relationship management, contractual requirements, dispute resolution, or applicable legal obligations.
7. Sharing of Information
We do not sell, rent, or trade personal information or Google user data.
Information may be disclosed only where reasonably necessary to:
- Authorized employees or internal personnel
- Service providers supporting our website, hosting, security, or business systems
- Professional advisers where necessary
- Government authorities or regulators where legally required
- Protect our legal rights, users, systems, or property
Where service providers process information on our behalf, we expect them to use the information only for the services they provide to us and to maintain appropriate confidentiality and security protections.
8. Google API Services User Data Policy
Xumin Gmail CRM’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Information obtained through Google APIs will only be used for the functionality disclosed in this Privacy Policy.
We do not use Google user data for purposes unrelated to the customer relationship management functionality described above.
9. Data Security
We implement reasonable safeguards intended to protect personal information and business communications from unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include:
- Restricted access permissions
- Account authentication
- Secure API authorization
- Controlled database access
- Access limited to authorized personnel
- Security monitoring and system maintenance
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, understand website usage, improve user experience, and measure website performance.
Third-party analytics or advertising services may also set cookies where permitted and subject to their respective privacy policies.
Users may manage cookies through their browser settings or available website cookie controls.
11. International Business Communications
Because Xumin Packaging serves customers in different countries and regions, personal information may be processed or stored in jurisdictions different from the user’s country.
Where applicable, we take reasonable measures to process personal information in accordance with applicable privacy and data protection requirements.
12. Your Choices and Rights
Depending on applicable laws, you may have the right to request:
- Access to personal information we hold about you
- Correction of inaccurate information
- Deletion of certain personal information
- Restriction of certain processing
- Withdrawal of consent where processing is based on consent
You may also revoke Google account access granted to Xumin Gmail CRM through your Google Account security and permissions settings.
13. Data Retention
We retain customer inquiry and business communication information only for as long as reasonably necessary for:
- Managing customer relationships
- Responding to inquiries
- Processing quotations and orders
- Maintaining business records
- Resolving disputes
- Meeting applicable legal or contractual requirements
Information that is no longer required may be deleted, anonymized, or securely archived according to our internal data management practices.
14. Third-Party Services
Our website or internal systems may use third-party services for hosting, analytics, security, communications, and other operational purposes.
These third-party services may process information according to their own privacy policies and contractual obligations.
Our website may also contain links to external websites. We are not responsible for the privacy practices of websites that we do not control.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, technology, legal requirements, or use of Google API data changes.
When material changes are made, the updated Privacy Policy will be published on this page and the “Last Updated” date will be revised.
16. Contact Us
If you have questions about this Privacy Policy, our handling of personal information, or the use of Google user data by Xumin Gmail CRM, please contact us through the contact information provided on the Xumin Packaging website.
Guangzhou Xumin Packaging Ltd.
Website: https://xuminpackaging.com/
